Click Initiate
Click Generic Service Request
Displays the review and confirmation details
Click Confirm
Displays the confirmation details
Displays the status details
Select the CIF details using the lookup
Select the CIF Details by double-clicking a row / record
Enter the 'Email ID'
Select 'Service Type' from the list
Enter the best time to contact
Enter the reason for modifying
Enter the 'Contact Number'
Check off to accept the terms and conditions
Click Submit